Dictionnaire des tables Module Support client
| Table V9.0 | V7.1 (P11) | V8.0 (P3) | Abréviation | Intitulé | Module | Code activité |
|---|---|---|---|---|---|---|
| DOOBPCLNK | DBL | Association de donneur d'ordre | Support client | |||
| EXKWORD | EKW | Mots-clés existant | Support client | |||
| FAMPBQUE | PBQ | Queues concernées | Support client | |||
| FAMPBREP | PBR | Collaborateurs compétents | Support client | |||
| HDKTASK | Modification | Modification | HDT | Consommations SAV | Support client | |
| HDKTASKINV | HDI | Consommations à facturer | Support client | |||
| HDKTRS | Modification | Modification | HTR | Transaction de saisie HDK | Support client | |
| HDKTRSVAL | HTV | Transaction saisie valeurs HDK | Support client | |||
| SBGEO | SBG | Zones intervention prestataire | Support client | |||
| SBPBL | SBP | Compétences prestataire | Support client | |||
| SOLRESULT | SOR | Solutions trouvées | Support client | |||
| SOLUTION | SOL | Solutions | Support client | |||
| SRESAT | SRS | Historique états demandes | Support client |